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Cross Cultural: Helping people work, live and travel well across borders and in our multicultural world

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Cross Cultural: Training

Overview
As the result of 15 years of experience in instructional design, Culture Coach International is able to offer its clients customized training programs that are targeted to meet their specific needs. The trainings are designed to create engaging, interactive learning environments that help employees to understand the practical application to the work environment of key learning concepts. Training programs range from 90-minute presentations to week -long programs depending upon the needs of the client.

Services:

Customized Instructional Design
From initial ideas to final design, we are able to create materials and programs that are designed to meet your specific needs

Training Program Delivery
From one workshop to a company roll-out, we have the ability to provide single programs or to scale up a company wide training initiative

Training of Trainers
We are able to help your in house training team to develop further expertise in the areas of diversity and cross cultural issues

Training Modules and Workbooks
We have the ability to create custom training modules that have trainer notes, workbooks and training materials on a variety of topics

Sample Training Topics

Cultural Training
• Cultural Identity
• Making the Business Case for Diversity
• Exploring Culture
• Global Communication
• World Religions
• Immigrants and Refugees
• Country Orientations

Global Business and Sales
• Selling in a Multicultural Environment
• Managing an International Sales Force
• Leading Multicultural Teams
• Exploring Group Cultures
• Sports Lingo in American Business
• Customer Service in a Multicultural Marketplace
• Organizational Culture

Country Specific Briefings
Communication style
• Business styles
• Cultural values and norms
• Entertaining tips

Traveling Overseas
• Understanding cultural diversity when traveling overseas for business
• Assessing New Cultures
• Planning for Your Move Overseas
• Making the Cultural Adjustment
• Returning Back Home

Healthcare
• Global Healthcare
• Interacting with Patients from
• Diverse Backgrounds
• Communication in Healthcare
• World Cultural Healthcare Styles
• Working with Interpreters
• World Religions and Healthcare