Category Archives: Cross-Cultural

Cultural Quick Tip: Pay Attention to Non-Verbal Communication

When new parents first bring home their baby, they are faced with many new communication challenges as they try to understand and meet the needs of their newborn. Without verbal communication parents must rely upon observable types of communication in the form of facial expressions, cries and body movements. Parents have a vested interest in learning to decode their child’s nonverbal communication, as it will help them to raise a healthy and happy baby. While your colleagues in the workplace communicate both verbally and non-verbally, understanding how to interpret their nonverbal communication can be a great advantage. Keep in mind that the meaning behind body language and facial expressions may vary from culture to culture, so it is always good to check for understanding.

Action Step:
Research communication etiquette from other cultures to aid your understanding when communicating with people from outside your country or culture.

Generational Quick Tip: Generational Motivation

Each generation is inspired by different values and incentives in the workplace that encourage them to work productively and enthusiastically. Traditionalists are motivated by being respected and told that their experience and contributions matter to the company. They are also motivated by the promise of job security.  Baby-boomers appreciate being told that they are of value to a company and that their skills are needed in order for the company to be successful. They are also motivated by the opportunity to earn high wages, raises, promotions, and benefits. Getting time off and the freedom to complete tasks and projects independently without micro-management or strenuous rules, motivates Generation X. Generation Y is inspired by training opportunities, working in dynamic groups, and flexibility in scheduling. They greatly appreciate time-off, as well as opportunities to volunteer and give back to the community. Understanding how to motivate employees from different generations is important in successfully hiring new employees, improving retention rates, and increasing overall productivity.

Action Step
If you are a manager, at your next check-in with your employees ask questions to assess their current motivation level.  Investigate if there is anything that you can adjust in order to connect the employee with a cause that motivates them and helps them to do their best work.

Significant People of a Generation: Gen X – Michael Jackson

   “Think about the generations and to say we want to make it a better world for our children and our children’s children. So that they know it’s a better world for them; and think if they can make it a better place.”  Intro lyrics to “Heal the World” from Jackson’s 1991 album Dangerous

Michael Jackson is an American music icon, who rose to unbelievable fame during the 1980s. Know as the “King of Pop,” Jackson was an inspiration to people of many races and generations, but particularly to the Gen X generation, who were coming of age during the height of his career. If Generation X was the MTV generation, Michael Jackson is accredited as being the first artist to use the music video genre to break racial barriers and produce a stylized art form.

Michael Jackson was born on August 29, 1958 in Gary, Indiana. He was the eighth child out of ten children: Maureen “Rebbie,” Sigmund “Jackie,” Toriano “Tito,” Jermaine, La Toya, Marlon, Brandon, Michael, Steven “Randy,” and Janet. The Jacksons were a working-class family, sharing a three-bedroom house. In 1964, Michael, Marlon, Jackie, Tito and Jermaine formed a band called the “Jackson Brothers” later called the “ The Jackson 5.” Their father, Joseph, was known for using abusive and brutal tactics during rehearsals. Later in life, Jackson attributed many of his psychological issues to the abuse he received as a child, but he also argued that his father’s strict discipline contributed greatly to his success.

At the age of eight, Michael Jackson began to share the lead vocals with his brother Jermaine. In 1966, the “Jackson 5” won a major talent contest in the Mid-West and recorded several songs for the local Steeltown label in 1967, followed by a contract with Motown Records in 1968.  The group set a record when their first four singles (“I Want You Back,” “ABC,” “The Love You Save,” and “I’ll Be There”) all skyrocketed to number one. As lead vocalist, Michael was praised as being a prodigy and his charismatic and magnetic personality on stage made him a nationwide star.

In 1975, the Jackson 5 left Motown and Michael separated to pursue a solo career. In 1978, he partnered up with songwriter Quincy Jones, a musical collaboration that would last for the rest of Jackson’s life. Together they produced several albums that skyrocketed Michael Jackson’s into the position of pop superstar. Off the Wall, their first album recorded in 1979, included contributions from famous artists such as Stevie Wonder and Paul McCartney and won Jackson three awards at the AMAs. In 1982, his album Thriller was released, and quickly became the best-selling album of all time, selling 42.3 million copies. The album included such hits as “Billie Jean,” “Beat It,” “Thriller,” and “P.Y.T” and earned Jackson seven Grammys and eight AMAs. The music video for Thriller was the first and only music video ever to be inducted into the National Film Registry.

In 1983, Michael Jackson performed at the Motown 25: Yesterday, Today, Forever TV special. The legendary performance debuted Jackson in the iconic sequined black jacket, single rhinestone glove, and introduced his moonwalk dance move to the world.  The impact of the performance has been compared to the Beatles performance on the Ed Sullivan show.  Michael Jackson was famous not only for his catchy songs and singing voice, but also for being one of the most talented dancers, choreographers, and overall performers of all time. Many considered Michael Jackson’s music videos and stage productions to be works of art.

As well as becoming a superstar during the 1980s, Michael Jackson devoted much of his influence to philanthropic causes. He donated $1.5 million to the creation of the “Michael Jackson Burn Center” in Culver City, California, after a pyrotechnics accident left him with second-degree burns on his scalp. In 1985, Jackson and Lionel Richie released “We Are the World,” a charity single created to raise awareness and money for people suffering from poverty in the U.S. and Africa.  Other songs, such as “Man in the Mirror” 1988, “Heal the World” 1991, and “Black or White” 1991 are examples of Michael Jackson’s inspirational musical contributions towards social equality and change.  In 1992, Michael Jackson founded the Heal the World Foundation, which donated millions of dollars to help children in poverty around the world. He was also one of the first major celebrities and public figure to speak about AIDs/HIV and to publicly promote charities and research in a time when the stigma surrounding the topic was very controversial.

Along with his great musical and philanthropic successes, Michael Jackson suffered many personal controversies towards the end of his career. Rumors and speculations about his bizarre private life, plastic surgery, and skin color, painted Jackson as mentally unstable. Allegations of pedophilia arose during the 90s, and reemerged in the 2003 People vs. Jackson trial, which found Jackson unanimously not-guilty on all counts. However, despite his health issues and unfavorable public image, Jackson planned on completing his final world tour This is It in 2009. The concert had record-breaking ticket sales, selling over one million tickets in less than two hours.  However, on June 25, 2009, Michael Jackson died suddenly of cardiac arrest in his bed in a rented mansion in L.A.

When news of Michael Jackson’s death surfaced, the immediate response of fans and media worldwide was monumental. The overload of simultaneous website searches resulted in crashes for major media sources such as twitter, Wikipedia, TMZ, and the LA Times. News coverage lasted for weeks, tribute concerts popped up all over the world, and over 31 million people tuned in to watch Jackson’s memorial service. Posthumously in 2009, Jackson became the best-selling album artist and was the first artist to sell over 1 million song downloads in a week.

Over his career, he was awarded the World Music Award’s Best-Selling Pop Male Artist of the Millennium, 13 Grammy Awards (as well as the Grammy Legend and Grammy Lifetime Achievement Awards), and has earned 31 Guinness World Records. Many fans and critics believe that Jackson was a genius and one of the most influential artists of all time. For the Gen X generation that witnessed his amazing accomplishments and listened to his messages of hope, he was a beloved and mysterious icon, linked intrinsically with their coming-of-age.

Generational Quick Tip: Taking Risks

Whether or not a generation is prone to taking risks is a part of their cultural filter.  Being an “intrapreneur” means being an employee who brings an entrepreneurial spirit to a company and is not afraid to spend time working on “risky” projects: exploring uncharted territory and taking on challenging projects outside their area of expertise. But how does each of generation stack up when it comes to viewing themselves as entrepreneurs? According to a recent study, 45% of Baby-boomers believe that they have an entrepreneurial spirit are willing to take risks, while 42% of the Gen X generation feels they are entrepreneurial. However, only 32% of Gen Y identifies as being entrepreneurial.

Action Step:
To foster “intrapreneurial” drive in your company, create mentoring pairs between Baby-boomers or Gen X with a Gen Y colleague to help Gen Y increase the confidence in their entrepreneurial spirit and to bring a fresh perspective on projects.

Diversity Statistics

  • As of 2010, the most diverse communities in the US are disproportionately western, southern and coastal metropolitan areas and their principal cities and suburbs.
  • In 1900, only 1 in 8 residents of the US claimed non-European origins. Today 3 in 10 do.
    Source: 2010 Census

Growth of the Hispanic Population by County from 2000 to 2010
Top 5 Counties:
1) Stewart County, GA            1740%
2) Telfair Country, GA            842%
3) Beadle County, SD              762%
4) Adams Country, MS             687%
5) Trempealeau County, WI    594%
Source: Pew Hispanic Center analysis
of Decennial Censuses

Latinos are the nation’s biggest and youngest minority group.  They make up:

  • 16% of the total US population
  • 18% of all 16- to 25-year-olds
  • 20% of all school age children
  • 25% of newborns

Source: Pew Hispanic Center

2010 Census Demographics

  • 308.7 million US residents
  • 16% of US population Hispanic
(50.5 million)
  • Hispanic population grew by 43% from 2000 to 2010
  • White non-Hispanic population
grew by 1% from 2000 to 2010
  • 97% of people reported belonging
to only one race72% White alone (223.6 million)
  • 72% White alone
(223.6 million)
  • 13% Black or African-American alone
(38.9 million)
  • 5% Asian alone (14.7 million)
  •   0.9% American Indian and Alaska Native alone
(2.9 million)
  • 0.2% Native Hawaiian and Other Pacific Islander alone (500,000)

Source: US Census

Generational Quotes

“Bear in mind that the wonderful things you learn in your schools are the work of many generations. All this is put in your hands as your inheritance in order that you may receive it, honor it, add to it, and one day faithfully hand it on to your children.”
-Albert Einstein

“Anyone who stops is old, whether at 20 or at 80. Anyone who keeps learning stays young. The greatest thing in life is to keep your mind young.”
-Henry Ford

“If future generations are to remember
us more with gratitude than sorrow,
we must achieve more than just the miracles of technology. We must also leave them a glimpse of the world as
it was created, not just as it looked
when we got through with it.”
-Lyndon B. Johnson, 36th US President

“Use your lives wisely, my friends, and conserve these precious freedoms for future generations.”
-Ted Nugent, Musician

“Freedom is never more than one generation away from extinction. We didn’t pass it to our children in the bloodstream. It must be fought for, protected, and handed on for them
to do the same.”
-Ronald Reagan, 40th US President

Canada Day: July 1

Canada Day

Canada day is the national day of Canada and is an official national bank holiday and paid workday. Every year, the holiday is celebrated on July 1 to commemorate the anniversary of the British North American Act signed on July 1,1867. This act, known today as the 1867 Constitution Act, joined  the three British colonies Nova Scotia, New Brunswick, and the Province of Canada (now Ontario and Quebec) to form a new, single country called Canada. As well as creating the new country Canada as a member of the British Empire, it also set out the detailed constitutional groundwork for Canada’s government, including the taxation system, justice system, and federal structure.

History of Canada Day

Canada Day has been an official holiday in Canada since its creation in 1879 when it was known as Dominion Day. However, it was not until the 1950s that the holiday began to be widely celebrated. As the holiday grew in popularity, there was some controversy as to the name of the holiday. Many believed that Dominion Day sounded to pejoratively colonial, while traditionalists believed changing the name to Canada Day would be an affront to the British Empire. In 1967, Canada celebrated their centennial as a country, which greatly increased Canadian patriotism. The passing of the 1982 Constitution Act that changed Canada from a dominion of the British Empire to an independent country of the Commonwealth, also greatly increased Canadian patriotism. On October 27. 1982, the holiday was changed to Canada Day.

How Canada Day is Celebrated

Canada Day is celebrated throughout Canada. When July 1 falls on either a Saturday or Sunday, the celebrations employees are granted July 2 as the holiday from work. Much like the Fourth of July celebrations in the United States, Canadians like to celebrate Canada Day with outdoor activities such as street hockey, parades, barbecues, firework shows, free musical concerts, etc. In Ottawa, Ontario (the capital of Canada), the prime minister officiates the live concerts and displays of Canadian cultural pride on Parliament Hill.

June 24: Anniversary of the Battle of Carabobo (Venezuela)

Battle of Carabobo

The Battle of Carabobo was the most significant battle and subsequent victory of the Venezuelan ‘War of Independence’ from Spain.  The historic battle was fought in Carabobo on June 24, 1821 between Independence fighters and Royalist Spanish forces. The Independence fighters numbered 6,000 men and were lead by the famous General Simon Bolivar, while Spanish Field Marshal Miguel de la Torre led about 4,000 armed Royalists.

Venezuelan War for Independence

Battle of Carabobo

Battle of Carabobo

Venezuela declared their formal independence from Spain with a written Declaration of Independence made by Congress on July 5, 1811.  This act began the 12-year war for independence fought between the two countries, culminating in the Battle of Carabobo.  General Simon Bolivar, the leader of the Independence fighters, is an iconic figure of Latin American independence and is associated with the modern day “Bolivarianism” movement in South America.

Modern Day Traditions

This June 24th will be the 192nd celebration of the Battle of Carabobo in Venezuela and will be celebrated as a national holiday consisting of a televised military parade and air show held in the Field of Carabobo.

Cultural Quick Tip: Pay Attention to Non-Verbal Communication

When new parents first bring home their baby, they are faced with many new communication challenges as they try to understand and meet the needs of their newborn. Without verbal communication parents must rely upon observable types of communication in the form of facial expressions, cries and body movements. Parents have a vested interest in learning to decode their child’s nonverbal communication, as it will help them to raise a healthy and happy baby. While your colleagues in the workplace communicate both verbally and non-verbally, understanding how to interpret their nonverbal communication can be a great advantage. Keep in mind that the meaning behind body language and facial expressions may vary from culture to culture, so it is always good to check for understanding.

Action Step:
Research communication etiquette from other cultures to aid your understanding when communicating with people from outside your country or culture.

Holiday Spotlight: Ridvan

Ridvan is a 12-day festival of the Baha’i Faith that begins at sunset on April 21th.  The word Ridvan translates into the word paradise and is the most holy Baha’i festival. The festival is sometimes referred to as the “Most Great Festival” and is a celebration of the start of the prophet hood of Baha’u’llah.

Ridvan Garden Baghdad

Ridvan Garden Baghdad

Ridvan marks Baha’u’llah’s time in the garden of Ridvan in 1863 and his announcement to his companions in the garden that he was a messenger of God and the prophet promised by the Bab. The 1st, 9th and 12th days are especially holy days. They commemorate the arrival of Baha’u’llah at the Ridván Garden, the arrival of his family and his eventual departure from the garden.  These are the days that work and school is usually suspended for all Baha’i people.

Gardens are a requirement for Baha’i Houses of Worship. There are currently seven continental Baha’i Houses of Worship in the world. Each has a unique style but they all have four basic requirements: they are circular shape, have nine sides, a dome, and are surrounded by nine gardens with walkways.

The Baha’i faith is a monotheistic religion founded in the 1800s in the geographic region once known as Persia by Baha’u’llah.

Ridvan is one of the holidays included in our top 15 Religious Holidays Guide.  Learn more about this important scheduling and reference tool:

Helping the International Athlete Succeed in a New Country – Part One

Helping International Athletes Succeed

International Athlete Jose Goncalves

International Athlete Jose Goncalves for the New England Revolution

From the minute an international athlete steps off the plane, they are expected to perform at a top level in a new league, with a new team, in a new city, in a different language and with a new culture to learn.  The adjustment to playing in the US can be challenging for athletes. For teams that are seeking to make the most of their investment into an international athlete, is it important to keep in mind how cultural adjustments will impact their international athletes. This is a series of blog posts on how to help international athletes succeed when playing on US teams. Check back for future blog post on this same topic.


Scouting international athletes in their home countries can lead to unrealistic expectations of what a player can do for a US team.  A player in their own country is typically playing with a team they know, in their own country and culture, speaking their own language and with a support structure of friends and family around them which helps them to be happy off the field and thus able to perform at their best on the field.  In essence, they are in the best possible conditions.  All of that changes when they are uprooted and brought to their new US team where they are in a new culture, with a new team, often without a support structure as they are far from family and friends. Many are also struggling with a completely new language so their ability to communicate with their coaches and teammates is very limited and their ability to settle into a new community is challenged greatly by this inability to speak the language.   If they have a family, a player is also struggling with either missing them as they are back home, or worried about their happiness and ability to settle into the new country where they are often isolated due to language issues. So how to improve the chances of an international athlete succeeding?

Before offering an international athlete a contract take into account the following:

• Have they lived and played abroad before? If so, were they successful?

• Do they have any English language skills? If not, are they willing to learn? Are you willing to provide the type of support needed to help them learn the language?

• Have they lived away from friends and family before?

• Do they have a spouse and children? If so, will they relocate with the player or will they

remain at home?  Are you willing to provide the support the family will need to settle?

in if they come with the player?

• Does the athlete have an outgoing, problem solving personality that will make it easier for them to make friends and to adjust to the challenges they will encounter?

• Is there a local community from the athlete’s home country near your team that can help the athlete to adjust culturally?

• Why does the athlete want to compete in the US? Is it because they think it is good for their career or because they really want to play in the US? A strong desire to play in the US will help them to be more successful.

Before Their Arrival

An athlete will be anxious about the move to a US team. Providing information ahead of time that helps to allay their concerns and apprehension will assist greatly in helping them to make an easier transition.   Give them information not only about the team and the other athletes they will be working with but also about the city and the local region.

Early Days

Once an international athlete arrives, their first few weeks with the team is a critical time as they settle into daily life. While it may seem like enough for the club to provide the basics like helping the person get a work permit, driver’s license and a place to live, this level is not sufficient if they want to player to really be successful.   Once an athlete has a place to sleep and transportation to get back and forth to practice, the next level of support is helping them to understand the basics of daily life.


This is the largest barrier to a athlete’s ability to adjust well.  The ability to communicate with team members and coaches is absolutely critical. While watching what is going on will lead to some comprehension, verbal communication is essential to a deeper understanding of the team, the style of play and the coach’s desires for the athlete.  It is important that a team use a professional translator as much as possible instead of fellow team members who may speak the language. A teammate may not know the vocabulary or may feel awkward giving feedback to a colleague. It limits the international athlete’s independence and his ability to seek and receive feedback from the coach directly.

Cultural Adjustment

Addressing the language barriers is the first step; the next step is helping the athlete to adjust to the new culture.  Culture is at its essence, the values and norms of a group of people. As such, each team will have its own culture and the athlete is adjusting to this culture at the same time they are also adjusting to the national culture of the country. People living in a culture rarely stop to think about their own culture.  How things get done is just “the way things happen.” But, to an outsider, this may or may not be the way things have been done in their home culture. In the US for example, there is a very direct communication style as Americans “tell it like it is.”  Many cultures around the world have a communication style that is much more indirect and thus, international players have to adjust to this new style of communicating. This is just one small example of the myriad of ways that culture impacts virtually every facet of our lives.

Many of these steps are not that time consuming nor expensive to implement. With the investment of up to hundreds of thousands of dollars that a team is already making in bringing in an international athlete, making a small additional investment in these extra steps can help the player to adjust better and in turn give his best on the field. This in turn this will result in higher player success, team success and league success.

Hostile Work Environments – How Workplace Incivility Impacts Business

How a Hostile Work Environment Impacts Business

A hostile work environment can greatly decrease employee productivity and raise stress. Building a work environment that promotes respectful behavior between employees is a business imperative. According to that recent WSJ article “How to Disarm a Nasty Co-Worker: Use a Smile,” networking-equipment company Cisco Systems Inc. estimated the cost of a hostile work environment in its organization to be over $8.3 million annually in 2007, a figure that takes into account “turnover, employees’ weakened commitment to the company and work time that was lost to worrying about future bad behavior.”  The article also sited a July survey of 1,000 people from public-relations firm Weber Shandwick, which found that 26% of respondents had quit a job because of a hostile work environment.

Hostile Work Environments - How Workplace Incivility Impacts Business

Having a hostile work environment negatively impacts overall business productivity

The problem with hostile work environments seems to be growing in an increasingly fast paced and competitive job market. Where technological advancement has helped to streamline business, it has also greatly blurred the line between work and life for many employees who now find themselves wired to the office 24/7.  The pace of work and hourly demands have increased overall workplace stress and this can lead to more hostile work environments.  A Harvard Business Review study “The Price of Incivility” which polled thousands of employees over the last 14 years has shown that the number of employees who felt they were treated rudely at least once a week has risen from 25% in 1998 to 50% in 2011. The same HBR study included a poll of 800 managers and employees in 17 industries and found the following statistics for workers who’ve been on the receiving end of incivility:

  • 48% intentionally decreased their work effort.
  • 47% intentionally decreased the time spent at work.
  • 38% intentionally decreased the quality of their work.
  • 80% lost work time worrying about the incident.
  • 63% lost work time avoiding the offender.
  • 66% said that their performance declined.
  • 78% said that their commitment to the organization declined.
  • 25% admitted to taking their frustration out on customers.

The negative impact of a hostile work environment on employees and overall business productivity is unmistakable. The study also found that “one quarter of the offenders surveyed said that they didn’t recognize their behavior as uncivil” and that training, classes, and tools teaching civility can be essential to improving overall awareness of civility in the work environment.

 Culture Coach Diversity Training and Products for Improving a Hostile Work Environment


Culture Coach International is a leading expert in consulting, training curriculum, and employee engagement tools that help to build respectful work environments. Culture Coach has long understood the importance that building a respectful work environment can have for a company and has successfully worked with client’s to achieve their goals in creating more positive work environment. Our customized trainings and employee engagement tools empower employees to effect change by becoming more aware of their individual behaviors and actions in their work environment. Employees learn how small changes can go a long way, as they gain awareness about how their every day behaviors impact those around them.

An important key is consistent outreach and messaging. At CCI we work with executives to shift the company’s culture to one of respect and civility. We also work with companies to assess their particular problems and develop customized training modules or online training modules for managers and employees to create a positive workplace environment at every level of the organization.

Initiatives for building a more respectful work environment do not need to cost a lot to be highly effective. We also have a collection of stand-alone employee engagement and learning tools that can help to promote respectful work environments by raising employee awareness about important cultural and diversity issues. These are:

101 Cultural Quick Tips Book

Diversity Calendar (2014 Calendar coming soon!)

African American History Month Activities Toolbox

Disability Awareness Timeline

Cultural Quick Tip Subscription

Generations Quick Tip Subscription

For more information about how our tools can help you to create a more civil and respectful work environment, please give us a call. We are happy to help. 617-795-1688

The Green March, Morocco November 6

The Green March was an organized political demonstration orchestrated by the Moroccan government in order to gain control of what they viewed as the Moroccan Sahara from Spanish control. The march took place from November 6-10, 1975, with approximately 350,000 Moroccan citizens and 20,000 troops gathering together at the city of Tarfaya in southern Morocco and marching into the Sahara region of Sakiya Lhmra. Marchers carried with them Moroccan flags and Qur’ans. The march earned the name the “Green March” because of the use of the color green, which was used to symbolize the march’s connection to Islam.

On October 16, 1975 the International Court of Justice announced that Sahara should have the right to self-rule. King Hassan of Morocco did not want to lose this valuable territory that was by his view a part of his country, and so he worked internally to organize a political march that would advance his claim over the Sahara region. While Morocco claimed sovereignty over Sahara, the disputed territory itself did not want to leave Spanish control just to be taken over by Morocco’s government. Thus Morocco was eventually met with fierce resistance in the form of the Saharan Polisario. To this day the territory remains a disputed region and the Green March is a holiday symbolizing Moroccans’ belief in the legitimacy of their claim.

August 21: Ninoy Aquino Day – Philippines

August 21: Ninoy Aquino Day – Philippines

Ninoy Aquino Day is a special non-working day in the Philippines to commemorate the assassination of politician Benigno “Ninoy” Aquino Jr. on August 21, 1983. The assassination of Benigno Aquino sparked a series of political rallies in the Philippines, which grew into the “People Power Revolution”. This series of rallies and revolution eventually led to the collapse of the Marcos’ backed Philippines government in 1986.

Ninoy Aquino – Young Politician

Benigno Aquino was an ambitious and democratically inclined politician who served as Mayor, Governor, and Senator within the Philippines. Ninoy Aquino opposed the suppressive government led by President Ferdinand Marcos. Through the formation of the Lakas Ng Bayan, otherwise known as the LABAN party, Aquino actively criticized the way President Marcos ruled the country. After President Marcos established Martial Law in 1972, Aquino was imprisoned for seven years and sentenced to death by firing squad.

Ninoy Aquino – Imprisonment and Failing Health

While imprisoned Aquino suffered a heart attack, after which he was allowed to travel to the US for medical treatment. After three years in the US, during which time he continued to speak out against Marcos’ leadership, Aquino returned to the Philippines to challenge President Marcos in the 1984 election. Aquino was shot to death when he arrived at Manila International Airport as he disembarked.

Ninoy Aquino Day

People in the Philippines observe Ninoy Aquino Day on the anniversary of Benigno Aquino’s assassination date every year. Since Ninoy Aquino Day is a special non-working day, many Filipinos use the day to gather with family. Some people commemorate the day solemnly by recalling and honoring what people have done to establish democracy in the Philippines.

International Business Etiquette Tips – Qatar

Culture Coach International is doing a new blog series, where each weekly segment will have a list of the of 5 essential “International Business Etiquette Tips” to working with a specific country.

If you enjoy the series, Sign-up for our Monthly Newsletter to receive monthly cultural quick tips, international holidays, and proverbs from around the world.

International Business Etiquette – Qatar

  1. When Muslims greet each other, instead of saying, “good morning” or “hello” they often say “Assalamu Alaikum,” which means, “May peace be upon you and may God’s blessings be with you.” It is good to learn these greetings in Arabic as a sign of respect and effort on your part to learn a phrase of their language.
  2. Most Qataris do not eat any meat that has not been prepared to “halaal” (lawful) standards. Pork products are illegal in Qatar and many Qataris think of pigs as unclean animals, so it is very important to avoid pork products.
  3. Qataris often value close contact and less personal space, so do not back up or shy away; physical contact among males is common; if a Qatari man tries to take your hand while walking, do not quickly pull it away because this is a great sign of friendship.
  4. Be aware that in Qatar the Hijrah (Arabic) date is used as well as the Gregorian date; the workweek typically runs from Saturday to Thursday, 8:00 am to 12:00 pm and 4:00 pm to 7:00 pm; Friday is a Muslim holy day; during Eid al-Fitr and Eid al-Adha (the two most important Islamic holidays) no business will be conducted.
  5. Qataris may leave for 15-20 minutes throughout the day to conduct prayers; when hosting, appointments and meetings should be set between particular prayer times if possible; make sure there is a space reserved where they may go to pray undisturbed.

If you enjoy the series, Sign-up for our Monthly Newsletter to receive monthly cultural quick tips, international holidays, and proverbs from around the world.