Cultural Competency Training
Cross-cultural training develops the skills employees working across cultures need to navigate, collaborate, and drive results across any cultural environment
Our cultural competency training services are available in multiple formats to suit your organization's needs:​​
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In-person workshops
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Live virtual training sessions
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3 to 5 minute microlearning videos on individual cultural competency topics
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One-on-one cultural coaching
Blog Posts
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The Culturally Dependent "No" in Cross Cultural Business Interactions
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Beyond Borders: Building Your Employees' Cultural Competency Skills for Global Growth
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8 Essential Tips for Americans Doing Business with Japan
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A Guide to Culture Training in the Workplace: Fostering Understanding and Collaboration
Cultural Competency Strengthens Global Teams
Success on global teams requires more than technical expertise. It demands cross-cultural skills that enable seamless collaboration across borders. Effective global team members demonstrate cultural awareness, recognizing that communication styles, decision-making processes, and approaches to time vary significantly across cultures.
They practice adaptive communication, adjusting their tone and directness to connect with colleagues from different backgrounds, while cultivating cultural humility and remaining curious rather than making assumptions. The ability to navigate ambiguity and build trust across cultural boundaries transforms potential misunderstandings into opportunities for innovation. These cross-cultural skills are developed through intentional learning and practice. Culture Coach can help your teams acquire them.
Cultural Competency Training Topics Available
Cultural competency topics we train on include but are not limited to:
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Building trust and relationships across cultures
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Understanding personal filters and perceptions across cultures
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Cultural observances and holidays
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Cultural orientations
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Understanding world religions
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Global business practices and communication styles
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Business etiquette for working globally
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Gender dynamics in global settings
- Communicating across cultures
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Non-verbal communication: body language interpretation, appropriate gestures, and physical space considerations
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Working with Americans
Micro Learning Empowers Global Teams
Build a library of micro learning videos to establish and strengthen your employees' cultural competency skills.
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Choose the topics that address your team's critical activities and ensure your success:
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Communication tips
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Business protocols
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Relationship building and management
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Time orientation and deadlines
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Religion briefings
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Task vs. Relationship cultures
This video introduces a foundational key to working across cultures is understanding the idea of task vs. relationship cultures
"Culture Coach International partnered with us to design a customized training program that had a huge impact on moving the organization forward with its workplace initiative. Their insights and experience as a global culture coach proved invaluable, and their ability to work at all levels in the organization ensured the program's success! Employees were so receptive to the training that was implemented that they're asking for more."
- Training Director, national food and beverage company